General information
This privacy policy explains how SeelNowWeg collects, uses, stores and shares personal data in connection with SeelNowWeg.pro, a platform providing spiritual growth courses and resources for entrepreneurs. The document describes the types of information processed, purposes of processing, legal bases where applicable, retention practices and the rights available to users. The policy reflects the operational practices in Switzerland and takes into account relevant provisions of Swiss data protection law and the EU General Data Protection Regulation where it applies to users located in the European Economic Area.
Definitions
The terms used in this policy are defined to make clear what categories of data and processing activities are covered. Definitions are provided for the most commonly used expressions throughout this privacy statement.
Data collection and categories
We collect data necessary to operate the platform, deliver course content, manage user accounts and communications, and to comply with legal obligations. Data collection occurs when users register, interact with content, complete forms, make payments, or browse the site.
Data provided directly by users
When users create an account or subscribe to services, they may provide the following categories of data:
- Identity and contact details: name, email address, postal address if provided, and phone number where relevant for support.
- Account credentials and profile information used to customise the learning experience and display user progress.
- Payment and billing information provided to process course fees and related transactions (handled via secure payment processors).
- Communications content provided in messages, feedback, course submissions, or public forum posts.
- Preferences and consent choices regarding marketing communications and cookie settings.
- Optional demographic or business information volunteered to tailor course recommendations (industry sector, company size, role).
Data collected automatically
When users access SeelNowWeg.pro, certain technical data is collected automatically to ensure the platform functions correctly and to improve services.
- Device and browser information including device type, operating system, browser version and language settings.
- Log data such as IP address (which may be partially anonymised), timestamps of access, pages viewed and actions taken on the site.
- Usage analytics regarding course completion rates, feature usage, and error reports to help improve content and stability.
- Cookie identifiers and similar local storage values used to remember user preferences and session state.
- Referral and traffic source data that indicate how users reached the site (search engine, referral link, campaign).
- Performance metrics collected for quality assurance and to monitor system health.
Data obtained from third parties
SeelNowWeg may receive information from third-party service providers and partners that support the delivery of services, provided that sharing is permitted under applicable law.
- Payment processors supplying transaction confirmations and payment status.
- Analytics providers supplying aggregated, pseudonymised usage data and event metrics.
- Identity verification or fraud prevention services where required to protect accounts and payments.
Purposes of processing
Personal data is processed for specific, explicit and legitimate purposes necessary to operate the service, maintain a secure environment, and communicate with users.
- Provision and management of user accounts and access to course content on SeelNowWeg.pro.
- Processing payments, issuing receipts and handling billing matters through third-party payment services.
- Providing customer support, responding to inquiries and managing technical issues.
- Sending service-related communications, updates about courses and administrative notices.
- Improving platform functionality and educational content through aggregated analytics and testing.
- Maintaining security, detecting and preventing fraud or misuse of the service.
- Complying with legal obligations and regulatory requests applicable in Switzerland and other jurisdictions.
- Respecting user preferences for marketing communications where consent has been given.
Legal bases for processing
Where the EU GDPR applies or similar standards are relevant, SeelNowWeg relies on appropriate legal bases for processing personal data. These include:
- Performance of a contract: processing necessary to provide the requested services and manage accounts.
- Consent: for optional marketing communications, cookies beyond strictly necessary, and other elective features.
- Legal obligation: processing required to comply with laws or regulatory duties.
- Legitimate interests: limited processing to maintain security, prevent fraud, and improve the platform, balanced against user rights.
Data subject rights (GDPR and equivalent rights)
Individuals subject to GDPR or equivalent data protection laws have specific rights. SeelNowWeg seeks to facilitate the exercise of those rights in a clear and proportionate manner.
- Right to access: users may request confirmation of whether their personal data is being processed and obtain a copy.
- Right to rectification: users may request correction of inaccurate or incomplete data.
- Right to erasure (where applicable): users can request deletion of their personal data subject to legitimate retention limits.
- Right to restriction of processing: users may ask for processing to be limited under certain circumstances.
- Right to data portability: where technically feasible, users can request a machine-readable copy of personal data they provided.
- Right to object to processing based on legitimate interests or for direct marketing purposes, where applicable.
Data sharing and recipients
Personal data may be shared with third parties strictly for operational purposes, to provide the service or to comply with legal obligations. We limit sharing to necessary recipients and require appropriate safeguards.
- Service providers engaged to host the platform, provide analytics, or deliver email communications.
- Payment processors and business institutions to manage transactions and billing.
- Professional advisors such as legal or accounting firms when needed to address regulatory or legal matters.
- Authorities and courts where disclosure is required by law or to respond to lawful requests.
- Affiliates or partners working on joint offerings, subject to contractual data protection safeguards.
- Other parties with user consent or as otherwise permitted under applicable law.
International transfers
Some processing involves service providers located outside Switzerland or the European Economic Area. When personal data is transferred internationally, SeelNowWeg applies appropriate safeguards such as standard contractual clauses, data processing agreements or relies on legal mechanisms permitted by applicable law.
We use contractual protections, verified security practices, and, where possible, data minimisation and pseudonymisation to reduce risk when transfers occur. Details of safeguards can be provided upon request.
Retention of personal data
Personal data is retained only as long as necessary for the purposes described, subject to legal and operational retention requirements. Retention periods are determined by the type of data and its use.
Account information is retained for the life of the account and for a reasonable period thereafter to handle disputes, legal obligations, and to maintain records related to business transactions.
Communications, support tickets and course submissions are retained for a period needed to provide support and to maintain the integrity of the learning records, typically aligned with account retention policies.
System logs, access records and analytics are retained for operational monitoring and security purposes for a limited period consistent with industry practices.
Upon account deletion, SeelNowWeg will remove personal data unless retention is necessary for legal compliance, legitimate business needs or to resolve outstanding transactions. Users may request deletion in accordance with the user rights section.
Security measures
SeelNowWeg implements reasonable organisational and technical measures designed to protect personal data against unauthorised access, accidental loss, disclosure and other unlawful forms of processing. Measures are reviewed periodically and updated in line with industry practice.
- Encrypted connections (TLS) for data transmitted between users and the platform.
- Access controls and role-based permissions for staff and contractors involved in platform operations.
- Regular backups, vulnerability scanning and patch management to maintain system integrity.
User rights and how to exercise them
As a resident of Switzerland or a user of SeelNowWeg.pro, you have specific rights regarding personal data collected in relation to our spiritual growth courses for entrepreneurs. The following list describes these rights and how you can exercise them in relation to the processing activities carried out by SeelNowWeg.
- Right of access: You may request confirmation of whether we process your personal data and obtain a copy of the data we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete personal data we maintain about you.
- Right to erasure (right to be forgotten): You may request deletion of personal data where retention is no longer necessary for the purposes for which it was collected, subject to legal obligations.
- Right to restriction of processing: You may request that we limit processing in specific circumstances, for example while a dispute over accuracy is resolved.
- Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your personal data in a structured, commonly used and machine-readable format.
- Right to object: You may object to processing based on our legitimate interests or to direct marketing processing; we will review such objections in accordance with applicable law.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time; withdrawal does not affect processing carried out prior to withdrawal.
- Right to lodge a complaint: If you consider that our processing of personal data violates applicable law, you may lodge a complaint with the competent supervisory authority in Switzerland.
How to exercise your rights
To submit a request concerning your personal data, please contact our privacy team with a clear description of the request and any necessary identity verification. Provide sufficient detail to allow us to locate the relevant records. We may ask for additional information when necessary to verify your identity or to clarify the scope of the request.
We aim to acknowledge receipt of requests within 7 calendar days and to respond substantively within 30 calendar days, subject to the complexity of the request and any applicable legal requirements. If we need additional time, we will inform you of the reason and expected timeframe.
Marketing communications
SeelNowWeg may send marketing communications about courses, events, and resources related to spiritual growth for entrepreneurs if you have provided consent or where we have a legitimate interest and local law permits. Communications may be sent by email or other channels you have agreed to receive.
You can opt out of marketing communications at any time by using the unsubscribe link included in each marketing message, by updating your preferences on your account page, or by contacting us at [email protected]. Unsubscribing from marketing does not affect other service-related messages.
Children's data
Our courses and services are intended for adults. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to remove that data as required by law.
Third-party links
Our website and course materials may contain links to third-party websites, platforms or services that are not controlled by SeelNowWeg. We are not responsible for the privacy practices or content of those third parties. Review the privacy policies of linked sites before providing personal information.
Changes to this privacy statement
We may update our privacy information to reflect changes in law, our services, or processing practices. When material changes occur, we will post the updated date and a summary of significant changes on SeelNowWeg.pro. Continued use of our services after updates indicates acceptance of the revised policy.